Telehealth Urgent Care Services Serving All New York State Residents. 

Remedy Telehealth

Same day care. Same day prescriptions.

From the comfort of home. 

Now Offering Quick Convenient Text and Video Visits Using A Smartphone or Computer.

Patient Testimonials

Prescriptions, Work Notes, Lab Orders, All Within Minutes.

No Insurance? No problem. 

1.Book a time For A Video Visit or Select A Text Chat Visit

2.Tell us about yourself and your symptoms.

3. A Provider will text you to start your appointment.

It's as simple as that. 

Don't have insurance? Visits are just $30

We can help you feel better today.

Hours of Operation

Text visits available 24/7

Monday-Friday 9am- 9pm

Saturdays- 9am-5pm


Telemedicine concept: doctor or pharmacist with headset during a video consult with a pati

What Can We Treat?

  • Cough, cold and flu symptoms (including COVID-19 symptoms)

  • Sore throat

  • Sinus Infections

  • Nausea and vomiting

  • Rashes, insect bites, poison ivy

  • Ringworm, lice, scabies, and other skin/hair/nail infections

  • Allergies and mild allergic reactions

  • Sexually transmitted infections

  • Emergency medication refills

  • Urinary tract infections

  • Migraines

  • Minor aches, muscle pains and strains 

  • Pink eye

  • Acne

  • Opioid dependence/withdrawal

  • Anxiety

  • Smoking cessation

  • and much more! 

  • We are also available for health and medication counseling

Young female doctor consulting with elderly woman over video help line virtual medical app

Insurances We Cooperate With

MVP Health Plan

United Healthcare of New York




Including Medicare PPO,  Medicare HMO

Capital District Physicians’ Health Plan (CDPHP


(Coming soon)

Fidelis (New York Quality Health Care Corp)

Emblem Health (formerly GHI)




Health Plus HP (Empire)

Blue Cross Blue Shield

*Copays due at time of service

What Makes Us Different

Doctor Using Digital Tablet
Young Asia lady doctor in white medical uniform with stethoscope using computer laptop tal

Patient Portal

  • Online Registration

  • Appointment booking, cancellation and rescheduling

  • Messaging

  • Prescription Refills

  • View Lab and Reports

  • Clinical Summary

  • Consents

  • Check-in

  • Patient Statements

Waiting Room

Convenient Hours

Minor emergencies are never convenient. We stay open later to work around your schedule.

Text Visits are available 24/7. 

Doctor with a stethoscope on the smartphone screen. Telemedicine or telehealth

No Apps to Download

Access care from your mobile device, ipad or computer without having to download or pay for a telehealth app. Simply sign into the patient portal on our website to start your appointment.

Immediate Appointments and a Convenient Appointment Booking System

At Remedy Telehealth, we want to improve patient access to care and care quality, which is why we place such an emphasis on providing access to our dedicated Same-Day Appointment Booking System. Contact us to find out more.

 Hours of Operation

Video Visits:

Monday - Saturday 9am-9pm
Sun: Closed

 Text Chat Visits

Open 24/7, Holidays included.

Family doctor online.Parents and a child
telemedicine concept, old woman with tablet pc during an online consultation with her doct

Tips For A Great Telemedicine Visit

Get the most from your visit with these quick and easy tips.

Telemedicine allows healthcare providers to provide quality medical care for certain conditions to patients at a distance using various technologies. It’s safe, convenient, affordable, and becoming more and more popular. So why not? Follow these tips to help your telemedicine visit go as smoothly as possible.



  • Find a quiet and private space at your location – close doors and windows to high-traffic areas.

  • Remove clutter from the area where you will sit. You want your doctor looking at you, not what’s on your desk or wall.

  • Make sure the area is well-lit. Keep lighting overhead and/or in front of you, rather than behind you. Close blinds and drapes to prevent glares and shadows.



  • Ensure your device has enough charge (or is plugged in).

  • Check your internet signal strength. A connection speed of 384 Kbps is common.

  • Adjust the angle of your camera so you fill as much of the screen as possible.

  • Know how to use your equipment. Have the phone number for tech support close by – just in case.



  • Mute, turn off, or remove possible noisemakers such as your television, cell phone, alarms, or pets.

  • Eliminate echoes.

  • Check for air noises like a fan, AC unit, or open window that may affect the microphone.

  • Make sure the microphone is not blocked.

  • Speak normally – slowly and clearly – in the direction of the camera.



  • Avoid too much movement.

  • Don’t look at your picture on the screen.



  • Have your pharmacy name, location, and number handy.

  • Explore the telemedicine platform to get comfortable with it.

  • Don’t be nervous or afraid to ask questions!